Claims Service
File a Claim
If you need to submit a claim, please review these steps or complete the online form below.
- Personal contact – If you would like to talk to someone about your claim, call our agency at 919-341-1606.
- After business hours – If your claim happened after business hours or on a weekend and you would like to speak with a claims representative, call (800) 367-3743.
- Windshield or glass claims – To report an auto glass claim, call ERIEGlassSM at (800) 552-ERIE (3743), 24 hours a day, seven days a week. Damage to a vehicle, except for glass, should be reported to your agent or local Erie Insurance office.
- Identity recovery claim – To report this type of claim, call the ERIE Identity Recovery hotline at 1-866-ERIENOW.
